Unisex Crew Neck Flag Design

To keep your garment looking fresh and your design protected:

• Turn inside out before washing

• Machine wash cold with like colors

• Use mild detergent; avoid bleach

• Tumble dry low or hang to dry

• Do not iron directly on design

Grit & Grace Mercantile Return Policy

We want you to love what you receive from Grit & Grace Mercantile. Every item we offer is designed with heart, purpose, and a whole lot of grit. If something isn’t quite right, we’ll do our best to make it

General Returns

• Eligibility: Most non-custom items may be returned within 14 days of delivery for a refund or exchange.

• Condition: Items must be unused, unwashed, and in original packaging.

• Process: To initiate a return, please email us at gritandgrace0828@outlook.com with your order number and reason for return. We’ll guide you from there.

• Shipping: Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect

Custom Projects

Because custom projects are made just for you—with personalized designs, names, colors, or club-specific elements—they are non-refundable and non-exchangeable. We pour love and detail into every custom piece, and we’re happy to clarify designs before production to ensure satisfaction.

 Damaged Items

If your order arrives damaged or isn’t what you expected, please reach out within 7 days of delivery. We’ll make it right.

Store Credit: If you miss the return window or prefer a flexible option, we’re happy to offer store credit for eligible items. Store credit never expires and can be used toward any future purchase.

Holiday Exceptions: During the holiday season (Nov 15–Jan 5), we extend our return window to 30 days from delivery to accommodate gift-giving and travel. Custom items remain non-refundable, but we’ll work with you to resolve any issues with holiday orders.

🚚 Grit & Grace Mercantile Shipping Policy

We’re excited to send a little grit and a lot of grace your way! Every order is packed with care and shipped from our studio in Florida.

📦 Processing Time

• In-stock items typically ship within 3–5 business days.

• Custom projects may take 7–14 business days depending on complexity and volume. We’ll keep you updated if your timeline shifts.

✨ Shipping Methods

• We ship via USPS, UPS, or FedEx, depending on your location and order size.

• You’ll receive a tracking number once your order is on its way.

💸 Flat Rate & Free Shipping

• We offer $5 flat-rate shipping on all standard orders within the U.S.

• Orders over $75 ship free—no code needed.

• Club-specific orders are delivered in person at your group’s next scheduled business meeting, unless otherwise arranged.

🌍 Domestic & International Shipping

• We currently ship within the United States. For international inquiries, please reach out—we’re happy to explore options.

🎄 Holiday Shipping

• During peak seasons (Nov 15–Dec 31), processing times may extend slightly due to order volume.

• We recommend placing holiday orders by Dec 10 to ensure delivery by Christmas.

🛠️ Shipping Issues

• If your package is delayed, lost, or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to resolve it quickly.